Frequently Asked Questions

Please read our FAQ before sending us a message.

Q1: Are there any delivery charges when I order online?

A1: There are no extra charges on the product. The prices listed for all items are final. The delivery charges may be extra if you opt for COD payment then extra Rs.50 will be charged if applicable.

Q2: Which Payment methods are accepted to buy products from GOSMARTKART?

A2: We offer you multiple payment methods. All payments are trusted payment gateway partners than ensures you for safe and secure transactions. All transactions details will be kept confidential all times whether you use CREDIT CARD, DEBIT CARD,UPI and wallets. COD is also available.

Q3: What is the estimated delivery time and how does delivery process work.

A3: It depends upon the destination from where you have placed your order and where you want to get it shipped. We deliver the item within the specific period of time of 3-5 days excluding public holidays and Sundays.

Q4: How secure is shopping in the Online Shop? Is my data protected?

Your data will be encrypted with secure connection and handled confidentially. Your name,address,contact number,email will be safe and cannot be read by the third party. We have SSL Certificate. Your payment will be secure and safe with us.

Q5: Do I receive an invoice for my order?

You should have received an invoice in the order confirmation email that we sent you right after your payment was processed.  You’ll find it in my account section page.

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Visit us

Gosmartkart Head Office

Ganj Trade Centre,2nd Floor, Lalbagh Hazratganj Lucknow,Uttar Pradesh

Customer care details


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